Tasting room sales associate
Location: Grand Canyon Wine Co.
City: Williams, AZ
Compensation: Hourly + Tips
Goal of this position
The goal of a sales associate at Grand Canyon Wine Co. is to bring exceptional customer service to our patrons through extensive product knowledge and superior customer service
This position reports to the Tasting Room Manager
Prepare alcohol or non-alcohol beverages for patrons. Order food from restaurants next door
Interact with customers in a friendly and helpful way
Assess customers’ needs, preferences and make recommendations
Pour beer and wine to company and legal guidelines. Be knowledgeable about the wine and beer we currently offer.
Check customers’ identification and confirm it meets legal drinking age
Restock and replenish bar and retail inventory and supplies
Stay guest focused and nurture an excellent guest experience
Comply with all food and beverage regulations
Keep track of all employee drinks throughout the shift and ensure that they are rang in correctly
Keeping tasting room organized, clean and all items dated and rotated properly
Be knowledgeable about Wine Club, shipments of wine, website, current promotions and retail items and promote them to customers.
Maintain extraordinary standards of customer service. Must be both a team player
Be available when scheduled and communicate to manager 24 hrs in advance if you need to make arrangements for shift adjustment.
All Sales Associates must obtain a Title 4 Liquor Managers Card and a Coconino Food Handlers Certification
Movement is spent in low-traffic areas while performing various tasks. The position is exposed to a quieter atmosphere with soft music levels and low lights for long periods of time (8+ hours)