Tasting room sales associate

• Location: Grand Canyon Wine Co.

• City: Williams, AZ

• Compensation: Hourly + Tips 

Goal of this position

• The goal of a sales associate at Grand Canyon Wine Co.  is to bring exceptional customer service to our patrons through extensive product knowledge and superior customer service

• This position reports to the Tasting Room Manager

Job Responsibilities

• Prepare alcohol or non-alcohol beverages for patrons. Order food from restaurants next door

• Interact with customers in a friendly and helpful way

• Assess customers’ needs, preferences and make recommendations

• Pour beer and wine to company and legal guidelines. Be knowledgeable about the wine and beer we currently offer.  

• Check customers’ identification and confirm it meets legal drinking age

• Restock and replenish bar and retail inventory and supplies

• Stay guest focused and nurture an excellent guest experience

• Comply with all food and beverage regulations

• Keep track of all employee drinks throughout the shift and ensure that they are rang in correctly

• Keeping tasting room organized, clean and all items dated and rotated properly

• Be knowledgeable about Wine Club, shipments of wine, website, current promotions and retail items and promote them to customers.  

Our Expectations

• Maintain extraordinary standards of customer service. Must be both a team player

• Be available when scheduled and communicate to manager 24 hrs in advance if you need to make arrangements for shift adjustment.

• All Sales Associates must obtain a Title 4 Liquor Managers Card and a Coconino Food Handlers Certification

Work Environment:
Movement is spent in low-traffic areas while performing various tasks. The position is exposed to a quieter atmosphere with soft music levels and low lights for long periods of time (8+ hours)