ABOUT THE ROLE

As the General Manager, you are responsible for overseeing all the daily functions and employees of the restaurant, while maintaining a positive work environment through inspiring, developing, and providing a team-focused & always innovative vision of excellence.

In this position the General Manager -

  • Provides a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards, and procedures complying with health and legal regulations and maintaining security systems when applicable.

  • Leads a team atmosphere which welcomes new team-members and actively provides optimistic and helpful coaching from all team members.

  • Appraise employee work performance by communicating, coaching, developing, disciplining, addressing complaints and resolving problems when needed.

  • Is responsible for financial accuracy of sales records, COG and labor budgets, beer, beverage, retail inventories, and all expenses through proactively researching, inputting, reviewing, correcting discrepancies, and maximizing profitability.

  • Ensures the quality of food and beverages produced meet company and guest standards at all times.

  • Maintains communication with ownership and the management team through emails, texts or phone calls to update them on problematic issues with personnel, equipment or building repair, business needs, or needs for advice.

TO BE SUCCESSFUL YOU MUST

  • Provide exceptional customer service by going above and beyond for every guest

  • Have an eye for details and upholding standards

  • Support, serve and uplift your teammates.

  • Be an enthusiastic brand ambassador

  • Perform calmly and effectively in a high-volume environment

  • Look for creative solutions and approaches

WHY YOU’LL LOVE BEING A PART OF THE MANAGEMENT TEAM

We are striving to create exceptional experiences not only for our guests, but for our team as well. We believe that you should be rewarded for your hard work and dedication. The General Manager directly affects every aspect at your location. We aim to create an environment that develops social, informed and well-rounded team members. When you’re here with us, you’ll create deep and long-lasting relationships that can stay with you wherever you go.

YOUR BENEFITS

  • Discounts & perks across all Kennelly Concepts locations

  • Earned Paid Time Off

  • Flexible Schedules

  • Access to Medical, Dental, Vision & Life Insurance when eligible

  • Access to Mental Wellness Programs

  • Celebrate the year with our annual company party

 
 

WHO WE ARE

Kennelly Concepts is a hospitality group that develops our people, products, and concepts from the ground up. We strive to produce world-class leaders, create handcrafted products and build amazing spaces for our people and products to thrive in. By focusing inwards, we invest in our teams, which enhances our culture and spreads to our communities.

ABOUT OUR LOCATIONS

With five full-service, fast-casual restaurants, a wine tasting room, a taproom and production facility, a dedicated concessions area, a few airbnbs, and a small boutique hotel, Kennelly Concepts offers a range of exciting and growing environments. Wherever your passion lies, there’s a place for you here!

REQUIREMENTS

Prior General Manager Experience and Education Requirements
Degree in Hospitality, Management, or Business preferred
5+ years in the hospitality industry, management role is preferred
Maintain a Food Managers Certification for Coconino County
Maintain a Arizona Title 4 Liquor Training Manager Certification
Level 1 Certified Beer Server and Certified Cicerone preferred
Dedication and undivided attention to the company's needs on all levels
Consistent record of meeting operational commitments
Restaurant marketing experience
Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively