Location: Historic Barrel + Bottle House - Williams
City: Williams, AZ
Compensation: Hourly + Tips
Goal of this position
The goal of a expo is to become the liaison between the kitchen and the servers, and to communicate each ticket clearly to ensure a fast and accurate experience for each customer. The expo position reports to the Lead Server, Service Managers and General Manager of the Downtown Collective
Includes but is not limited to collecting ready tickets from cooks, sorting each ticket by time and size, communicating with servers, and controlling what is going out and when.
Garnishing each plate with whatever is needed for that specific dish. Ensuring everything looks beautiful and consistent.
Walking around the entire restaurant and knowing the floor plan and table numbers.
Knowing the menu and what items are to go on each plate of food it crucial
Communicating via headset with servers and making sure they have everything they need to succeed.
Leaving the expo window with the proper information will be crucial to the success of delivering food to the table properly. Double check the tickets and food to ensure the correct food is being ran to the correct table.
Always make the most of your trips and take as much you can. Sometimes you will deliver items to multiple tables
It is important to stay organized and focused
Any needs directed to the kitchen should be filtered through only one person at a time. This person, the expeditor, will be in communication with the kitchen manager throughout the shift. Together they will work to make sure that the food is coming out in the correct order and in a timely manner
We as a company pride ourselves on treating everyone with respect. This includes being fun, friendly, fair as well as professional. The most important part of this position is to communicate with everyone in a clear and effective way. We are a team here and we expect everyone to come to work every day with a smile on their face, and a hunger to not only get through the night, but to have an awesome time doing so.
Use your manners when delivering food. Try and serve women and children first, it’s a nice touch.
Take the time to clear away any dirty dishes that are on the table and notice if drinks need to be refilled
If you need something from the kitchen you must ring in a ticket. We ask that you ring in all items in order for us to account for all items being used. This tracking will help us for ordering purposes and to be able to identify trends. If a change needs to be made to an existing ticket speak to the expeditor, they then will communicate the need to the chef. Filtering all needs through eliminates the margin for error and confusion
It is important that you know how to properly read the tickets. You must know where to look for modifications and be able to identify all key components on the ticket. Understanding what a ticket says is crucial to the success of getting the food out properly
Movement is spent in high-traffic areas while performing various tasks. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and talk or hear. The ability to read tickets is a must. The employee is frequently required to reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision.